The Digital Future of your Merchant Business
WagaMerchant uses electronic payments as basis and supports its users with a wide range of convenient, seamless and value creating services.
Satisfied merchants are delivering revenue growth of 13% CAGR for acquirers
REVENUE GROWTH
Future growth of digital payments
Merchants are asking for state-of-the-art support to drive their strong growing business succesfully in the future
NEW BUSINESS REQUIREMENTS
Merchant expectations
What are merchants expecting besides seamless and reliable electronic payment capabilities?
Fully automated online onboarding
Fully online onboarding of new merchants, seamless, simple with great user experience (AML, KYC etc.)
Dynamic business insights
Dynamic business insights (transactional and strategic), as well as peer group, benchmarks to drive business.
Fully online administration
Fully online administration of core services (mPOS, devices, customers etc.) without human interaction, 24/7 digital operation model.
CHALLENGES
Problems and Solutions
Main challenges for acquirers
- How to efficiently provide after sale support?
- How to better manage costs and service of POS terminals (manual work, call centres)?
- How to engage merchants to stay loyal and build long-term relationships?
- How to offer additional value for merchants and differentiate from competition?
The solution
- The Digital Merchant Service Platform which transforms traditional merchant business into digital leaders
- Moving from call center/sales agents to immediate fulfillment and customer engagement online > self service/self care
- Full automation of merchant facing processes = speed and immediate fulfillment
- Customer engagement across digital channels
- Data insights & value-added service marketplace
What we offer
We offer a holistic approach to all your marketing needs. We support our users with convenient, seamless services.
Data Insights & Reporting
Learn about your end customers spending behaviours, easily identify your peek days and business days of low engagement.
Dashboard
Holistic overview of key indicators of merchants business, key contacts, etc.
Communication & Collaboration
Between all contributors on the platform, messaging, chat, structured data exchange.
Self-Care Portal
Merchants, payment providers and value added service partners.
Value-Added Service Marketplace
For additional services and transactions for merchants, insurance, tax, sales enablement.
Omni-Channel Readiness
Support your merchants on every device.
A trusted Advisory & Technology partner for your digital ventures across verticals, company sizes, and geographies with its own Software Accelerators.
Solutions
Contact
- info@wagalabs.com
- +38 61 600 8620
- Koprska ulica 88, Ljubljana, Slovenia